cPanel Hosting Support
Our 24/7 cPanel Hosting Support
Context Help
If you lose your way inside our cPanel, the first step you should take is to check our extensive knowledgebase in the client area. If you can’t find the answer to your situation you can raise a support ticket from your client area. Alternatively, you can talk to our chat agent on our website, our support team monitor all conversations and are ready to step in to assist you further if needed. Whilst the live chat is monitored by support staff, we do request that all support requests are via the help desk ticketing system in your client area.
Video Tutorials
cPanel have a huge variety of educational video clips illustrating how to work with cPanel They’re meant for those of you who want to see how things are getting done rather than only reading articles. In this way, anyone can swiftly become familiar with the diverse and powerful features of cPanel by merely watching our step-by-step how-to videos.
Sales Lines Working Hours:
Monday to Friday:
10.00 AM – 06.00 PM GMT/UK
05.00 AM – 01.00 PM EST/USA
08.00 PM – 04.00 AM EST/AU
email: info@hostworldservices.net
Knowledge-base
If you can’t find the solution you searching for, take a glance at our extensive knowledge-base section, which includes questions asked by actual users and provides real solutions. We frequently update our Knowledge-base database with new articles so as to cover all the new additions and innovations related to our platform.
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com
Ticketing System
If you still can’t find the solution you are searching for in the Knowledge-base or on the cPanel channel, you can contact our great team of customer support engineers available 24-7 and ready to help you with any query. Each support ticket you open will be answered in less than 60 minutes (the average support ticket response time being about twenty mins), so you won’t have to wait a long time to get your question answered.